FAQ

Frequently asked questions

What should I know before visiting Marigolds Cannabis?

Be prepared with TWO pieces of government approved ID Be sustainable and bring your own carry bag if possible Collaborate with an in-store product consultant to find the best product for you Education is key, we encourage you to ask questions Be respectful of our environment and fellow customers while in-store. Please be aware that it is a privilege to purchase legal cannabis in Canada and we encourage your awareness of our Federal, Provincial and Municipal laws. For up-to-date government information please visit: https://cannabis.gov.bc.ca/



What will I find in-store?

Marigolds Cannabis offers a variety of inhalation, concentrates, extracts, edibles, beverages and skin care. All products are available in-store and online via Click-and-Collect for in-store pick-up. Accessories may be purchased and shipped directly to you.



What is the legal age to purchase cannabis?

You must be 19 years or older to buy, use, possess, or grow non-medical cannabis in B.C.



What ID do I need?

Two pieces of ID are required to purchase cannabis at any regulated non-medical cannabis retail store. At least one piece of ID must be issued by a government agency and must include the holder’s name, date of birth and photo. Secondary ID is used for verification and must either the holder’s signature or photo.



How much cannabis can I purchase?

Public possession limits may not exceed 30 grams of dried cannabis or equivalent.



What is Click and Collect?

We are pleased to offer Click-and-Collect via our online Shop. This is a convenient and safe way to order cannabis products and accessories to pick-up in store during opening hours only. You can pay for your purchase online with credit, or can choose to pay debit or cash in store.

Please ensure you have ID with a matching name and D/O/B as your order



What is your return Policy?

In compliance with provincial regulations Marigolds Cannabis considers all cannabis sales final, unless when product is clearly damaged/defective (expired, mouldy, and/or sustained significant damage while in transit to our store) or recalled by the LDB. In the event of a return a Friend of Flower Manager will contact the LDB (Liquor Distribution Branch) on your behalf to request a return. Should the LDB accept your return a refund will take place between two to three business days. All accessories are final sale.